by enTouch Business | Feb 22, 2019 | News, Uncategorized
If one of the main aspects of your business revolves around customer calls and you haven’t started actively recording the calls, then you are missing out on ways to improve efficiency of agents, enhance customer experience and significantly boost revenues. enTouch...
by enTouch Business | Feb 5, 2019 | News
Employee theft is one of the most serious issues toward employers in the U.S., especially small business owners. According to National Federation of Independent Business (NFIB), a majority of employees admit to stealing from their employers at least once, nearly half...
