by rcn-matt | Nov 1, 2021 | News
PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest,...
by rcn-matt | Feb 22, 2019 | News, Uncategorized
If one of the main aspects of your business revolves around customer calls and you haven’t started actively recording the calls, then you are missing out on ways to improve efficiency of agents, enhance customer experience and significantly boost revenues. enTouch...
by rcn-matt | Feb 5, 2019 | News
Employee theft is one of the most serious issues toward employers in the U.S., especially small business owners. According to National Federation of Independent Business (NFIB), a majority of employees admit to stealing from their employers at least once, nearly half...
by rcn-matt | Dec 17, 2018 | News, Uncategorized
As a business owner, deciding on the right phone system can be a daunting task. Between SIP trunks, PRI lines, and VoIP, there are so many advantages and disadvantages to consider. So what is SIP Trunking? SIP (Session Initiation Protocol) Trunking enables the end...
by rcn-matt | Nov 16, 2018 | News, Uncategorized
You may have noticed lately that your current internet speed just isn’t quite fast enough for your needs. Santa is on the way, we are bringing 1 Gbps internet speeds to everyone on our network. You now can enjoy blazing fast download speeds that will even make Santa’s...
