by enTouch Business | Feb 22, 2019 | News, Uncategorized
If one of the main aspects of your business revolves around customer calls and you haven’t started actively recording the calls, then you are missing out on ways to improve efficiency of agents, enhance customer experience and significantly boost revenues. enTouch...
by enTouch Business | Feb 5, 2019 | News
Employee theft is one of the most serious issues toward employers in the U.S., especially small business owners. According to National Federation of Independent Business (NFIB), a majority of employees admit to stealing from their employers at least once, nearly half...
by enTouch Business | Dec 17, 2018 | News, Uncategorized
As a business owner, deciding on the right phone system can be a daunting task. Between SIP trunks, PRI lines, and VoIP, there are so many advantages and disadvantages to consider. So what is SIP Trunking? SIP (Session Initiation Protocol) Trunking enables the end...
by enTouch Business | Nov 16, 2018 | News, Uncategorized
You may have noticed lately that your current internet speed just isn’t quite fast enough for your needs. Santa is on the way, we are bringing 1 Gbps internet speeds to everyone on our network. You now can enjoy blazing fast download speeds that will even make Santa’s...
by enTouch Business | Oct 22, 2018 | News
As a business owner, deciding on the right phone system can be a daunting task. Between PRI lines, SIP trunks, and VoIP, there are so many advantages and disadvantages to consider. So what is a PRI line? PRI (Primary Rate Interface) is a digital telephone technology...
by enTouch Business | Oct 1, 2018 | News
Your business deserves the best connections and speeds, but no one wants to overpay for what they don’t need or use. So how do you choose the right business broadband connection? When decision makers choose a business connection, they understand their company’s...
